Remote Bilingual Dental Patient Services Specialist

Mortenson Dental Partners; Athens (GA); Remoto; USD 34.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Life Insurance

401K

Daily Pay

Stock Ownership Plan

Paid Time Off & 6 holidays

Descrizione del lavoro

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support patients by scheduling appointments and answering inquiries in English and Spanish. This full-time remote role requires strong communication, a warm disposition, and 1 year of bilingual customer service experience.

The start date is December 2, 2026, with I-9 documentation completed virtually prior to start. In-state hires have an in-person day for equipment pickup; out-of-state hires will have equipment shipped

Competenze

• 1 year using both English and Spanish languages in a professional and/or contact center capacity.
• Must be fluent in English and Spanish.
• Basic computer skills.

Mansioni

• Personally strives to delight patients and families by creating a kind, gracious, and caring environment.
• Ensures telephone is answered in a timely and professional capacity.
• Maintains quality while consistently maintaining minimum expectation levels.
• Accurately schedules and cancels patient appointments and inputs correct patient data into appropriate systems to ensure manageable and profitable schedules for dentists and hygienists.
• Follows scheduling guidelines to ensure manageable and profitable schedules for dentists and hygienists.
• Promotes a "team first" attitude by demonstrating positive and caring relationships and communication with coworkers.
• Effectively converses in Spanish while entering information into systems in English.

Descrizione del lavoro

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support patients by scheduling appointments and answering inquiries in English and Spanish. This full-time remote role requires strong communication, a warm disposition, and 1 year of bilingual customer service experience.

The start date is December 2, 2026, with I-9 documentation completed virtually prior to start. In-state hires have an in-person day for equipment pickup; out-of-state hires will have equipment shipped