Remote Bilingual Patient Services Specialist

Mortenson Dental Partners; Butlerville (IN); Remoto; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401K

Paid Time Off

Life Insurance

Flexible spending account

Daily Pay

Professional development assistance

Descrizione del lavoro

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support our Patient Services Team. The role handles inbound calls, assists new and existing patients with scheduling at our dental offices, and requires fluency in English and Spanish.

The position is full-time and remote, with a 40-hour workweek and a December 2, 2026 training class start. In-state candidates may come for one in-person day to collect equipment; out-of-state hires will have equipment shipped after I-9

Competenze

• 1 year using both English and Spanish languages in a professional capacity.
• Must be fluent in English and Spanish.
• Basic computer skills

Mansioni

• Delight patients by creating a kind, gracious environment.
• Answer telephone calls in a timely and professional capacity.
• Maintain quality while meeting minimum expectation levels.
• Accurately schedule and cancel patient appointments and input correct patient data.
• Follow scheduling guidelines to ensure profitable calendars for dentists and hygienists.
• Promote a team-first attitude with positive communication among coworkers.
• Converse in Spanish while entering information in English.

Conoscenze

Bilingual English/Spanish

Customer service

Communication skills

Formazione

High School diploma or equivalent

Strumenti

Genesys

Google Workspace

Data entry

Descrizione del lavoro

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support our Patient Services Team. The role handles inbound calls, assists new and existing patients with scheduling at our dental offices, and requires fluency in English and Spanish.

The position is full-time and remote, with a 40-hour workweek and a December 2, 2026 training class start. In-state candidates may come for one in-person day to collect equipment; out-of-state hires will have equipment shipped after I-9