Remote Bilingual Customer Care Rep (Spanish) — Mon-Fri

ADP, Inc.; Sioux Falls (SD); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Tuition reimbursement

Paid parental leave

Paid vacation

11 paid holidays

Paid sick leave

Bilingual differential

Job summary

CAPITAL Services in Sioux Falls, SD is hiring Remote Customer Care Representatives and Bilingual Customer Care Representatives. The role offers a $16.50/hr starting wage with a 15% Spanish bilingual differential, bringing starting pay to $18.98/hr. Schedule is Monday–Friday, 10:30am–7:00pm with no weekends.

Full-time, work-from-home eligibility within a 60-mile radius of Sioux Falls after 4 weeks of onsite training. You may work from home or continue onsite after performance milestones are met.

Qualifications

• Excellent phone communication skills.
• Calm under pressure and resilient.
• Strong problem-solving abilities.

Responsibilities

• Empathize with customers and identify solutions.
• Make a positive impact through phone interactions.
• Document accounts accurately while handling multiple tasks.

Skills

Phone communication

Calm under pressure

Problem solving

Documentation

Team player

Customer focus

Job description

CAPITAL Services in Sioux Falls, SD is hiring Remote Customer Care Representatives and Bilingual Customer Care Representatives. The role offers a $16.50/hr starting wage with a 15% Spanish bilingual differential, bringing starting pay to $18.98/hr. Schedule is Monday–Friday, 10:30am–7:00pm with no weekends.

Full-time, work-from-home eligibility within a 60-mile radius of Sioux Falls after 4 weeks of onsite training. You may work from home or continue onsite after performance milestones are met.