Bilingual Customer Care Rep (Spanish) – Weekdays, No Weekends

CAPITAL Services; Sioux Falls (SD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401K match

Tuition reimbursement

Parental leave

Paid vacation

Paid holidays

Sick leave

Job summary

CAPITAL Services in Sioux Falls, SD is hiring Onsite Customer Care Representatives and Bilingual Customer Care Representatives. You’ll engage customers by phone, resolve questions, and document interactions during a 10:30am–7:00pm Monday–Friday schedule with no weekends.

The role includes a full-time, paid 4-week training program, a competitive benefits package, and a 15% Spanish differential starting at $18.98/hr. If you’re energized to help customers and grow with the company, apply today.

Qualifications

• Strong phone communication and empathy for customers.
• Calm under pressure with adaptability and resilience.
• Creative problem solving focused on customer solutions.
• Organized documentation of accounts while multitasking.
• Friendly, competitive mindset with growth focus.

Responsibilities

• Handle customer calls to identify solutions and resolve issues.
• Document interactions accurately while managing multiple tasks.
• Maintain a positive, customer-focused attitude daily.

Skills

Phone communication

Empathy

Calm under pressure

Problem solving

Documentation

Tools

Phone system

Job description

CAPITAL Services in Sioux Falls, SD is hiring Onsite Customer Care Representatives and Bilingual Customer Care Representatives. You’ll engage customers by phone, resolve questions, and document interactions during a 10:30am–7:00pm Monday–Friday schedule with no weekends.

The role includes a full-time, paid 4-week training program, a competitive benefits package, and a 15% Spanish differential starting at $18.98/hr. If you’re energized to help customers and grow with the company, apply today.