Remote Bilingual Customer Care Pro – Growth Path, No Weekends

ADP, Inc.; Brookings (SD); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision

401K with company match up to 6%

Tuition reimbursement

Paid parental leave

3 weeks paid vacation

11 paid holidays

Paid sick leave

Bilingual Spanish differential

Career growth opportunities

Volunteer opportunities

Job summary

CAPITAL Services seeks Remote Customer Care Representatives and Bilingual Customer Care Representatives in Brookings, SD. Join a fast-paced call center delivering empathetic phone support with customers across the region. Training is onsite for four weeks before optional remote work.

You’ll handle inquiries, resolve issues, and document interactions while maintaining a friendly, professional demeanor. Eligible candidates enjoy a competitive benefits package and a 15% Spanish differential

Qualifications

• Excellent verbal communication with customers.
• Ability to empathize and resolve issues over the phone.
• Willingness to learn and follow training instructions.

Responsibilities

• Handle customer inquiries via phone with professionalism.
• Identify solutions and provide accurate information.
• Document interactions and outcomes in the system.
• Maintain a positive, customer-focused attitude during calls.

Skills

Phone communication

Customer service

Bilingual Spanish

Empathy

Job description

CAPITAL Services seeks Remote Customer Care Representatives and Bilingual Customer Care Representatives in Brookings, SD. Join a fast-paced call center delivering empathetic phone support with customers across the region. Training is onsite for four weeks before optional remote work.

You’ll handle inquiries, resolve issues, and document interactions while maintaining a friendly, professional demeanor. Eligible candidates enjoy a competitive benefits package and a 15% Spanish differential