Bilingual Collections Specialist — Remote/Onsite

CAPITAL Services; Sioux Falls (SD); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Monthly incentives

Bilingual differential 15%

Work from home within radius

Paid vacation (3 weeks)

Job summary

CAPITAL Services in Sioux Falls, SD seeks Collections Representatives and Bilingual Collections Representatives to join a focused team in a full-time role. Starting wage is $17.50/hr with monthly incentives and a 15% bilingual Spanish differential increasing the starting wage to $20.13/hr.

Training is onsite for four weeks, with optional work-from-home within 60 miles of Sioux Falls. Enjoy a stable, family-owned environment that values work-life balance, plus benefits including paid vacation,

Qualifications

• Customer service experience preferred.
• Bilingual Spanish skills beneficial.

Responsibilities

• Provide patient, empathetic support when assisting customers with credit card payment inquiries.
• Communicate professionally by phone with customers.
• Analyze account details to identify best payment resolutions.
• Negotiate and collaborate to resolve payment-related concerns.
• Consistently meet performance and quality goals.

Job description

CAPITAL Services in Sioux Falls, SD seeks Collections Representatives and Bilingual Collections Representatives to join a focused team in a full-time role. Starting wage is $17.50/hr with monthly incentives and a 15% bilingual Spanish differential increasing the starting wage to $20.13/hr.

Training is onsite for four weeks, with optional work-from-home within 60 miles of Sioux Falls. Enjoy a stable, family-owned environment that values work-life balance, plus benefits including paid vacation,