Bilingual Customer Care Rep (Spanish) – Training & Growth

Capitalsvcs; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K with company match

Tuition reimbursement

Paid parental leave

3 weeks of paid vacation

11 paid holidays

Paid sick leave

Bilingual Spanish differential

Job summary

CAPITAL Services in Brookings, SD is seeking Onsite Customer Care Representatives and Bilingual Customer Care Representatives. The roles are full-time with a paid 4-week training program and a starting wage of $16.50/hr plus a 15% bilingual Spanish differential (starting wage $18.98/hr).

Schedule is Monday–Friday, 10:30am–7:00pm with no weekends. We value empathetic communicators who provide solutions over the phone, documenting interactions efficiently and supporting customers and colleagues

Qualifications

• Smooth, efficient, and confident phone communicators—the voice of our company
• Calm under pressure, adaptable, and resilient
• Creative problem solvers focused on finding the right solution for each customer
• Organized and efficient when documenting accounts while managing multiple tasks
• Friendly competitors who consistently aim to meet or exceed performance goals

Responsibilities

• Empathize with customers and identify solutions via phone interactions.

Skills

Phone communication

Spanish bilingual

Customer service

Multi-tasking

Empathy

Job description

CAPITAL Services in Brookings, SD is seeking Onsite Customer Care Representatives and Bilingual Customer Care Representatives. The roles are full-time with a paid 4-week training program and a starting wage of $16.50/hr plus a 15% bilingual Spanish differential (starting wage $18.98/hr).

Schedule is Monday–Friday, 10:30am–7:00pm with no weekends. We value empathetic communicators who provide solutions over the phone, documenting interactions efficiently and supporting customers and colleagues