Remote Bilingual Collections Specialist (Canada)

Partner Company; United States; Remote; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Accident/Life insurance

Retirement savings plans

Tuition reimbursement

Remote work across Canada

Job summary

Partner Company in Canada seeks a collections specialist to support remote customers in a medium-risk delinquency environment. You will review accounts, communicate payment options, and document interactions to advance the collections lifecycle.

This role requires 2-3 years of experience, bilingual skills, knowledge of consumer collections laws, and the ability to collaborate with internal teams. Eligible employees have health, life, retirement benefits, plus tuition reimbursement and

Qualifications

• 2-3 years of relevant professional experience in collections or customer service.
• Bilingual communication skills to support customers in required languages.
• Knowledge of consumer collections practices and applicable laws.

Responsibilities

• Review and evaluate delinquent accounts to determine resolution strategies.
• Manage incoming calls, process transactions, and document customer interactions.
• Collaborate with internal departments to support the collections lifecycle.

Skills

Experience in collections or customer

Bilingual communication

Knowledge of consumer collections laws

Job description

Partner Company in Canada seeks a collections specialist to support remote customers in a medium-risk delinquency environment. You will review accounts, communicate payment options, and document interactions to advance the collections lifecycle.

This role requires 2-3 years of experience, bilingual skills, knowledge of consumer collections laws, and the ability to collaborate with internal teams. Eligible employees have health, life, retirement benefits, plus tuition reimbursement and