Remote Bilingual Call Center Rep (Spanish/English)

Ascensus; Atlanta (GA); On-site; USD 21,593 - 30,754; Full time

Job summary

Ascensus is seeking a Call Center Representative to provide customer support for account-based employee benefit plans. This remote position requires bilingual skills in English and Spanish, with a focus on excellent customer service and claims processing.

Candidates will handle inquiries via phone, email, or chat, ensuring high-quality service while maintaining confidentiality and compliance with regulations. The position offers an hourly rate of $19 and a flexible schedule after training, which is set to start on 8/5/26.

Qualifications

• Bilingual in English and Spanish required.
• High school diploma or GED.
• 1+ years of call center or customer service experience preferred.

Responsibilities

• Provide customer service for account-based employee benefit plans.
• Handle requests from financial advisors and plan administrators.
• Process claims and maintain confidentiality.

Skills

Bilingual in English and Spanish

Customer service skills

Microsoft Office proficiency

Claims processing knowledge

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Ascensus is seeking a Call Center Representative to provide customer support for account-based employee benefit plans. This remote position requires bilingual skills in English and Spanish, with a focus on excellent customer service and claims processing.

Candidates will handle inquiries via phone, email, or chat, ensuring high-quality service while maintaining confidentiality and compliance with regulations. The position offers an hourly rate of $19 and a flexible schedule after training, which is set to start on 8/5/26.