Remote Bilingual Call Center Rep (Spanish/English)

Ascensus; Albuquerque (NM); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Remote work opportunity

Flexible hours

Job summary

Ascensus is looking for a Call Center Representative to provide exceptional customer service for account-based employee benefit plans. This remote position requires bilingual skills in English and Spanish, along with proficiency in Microsoft Office.

Responsibilities include handling inquiries, processing transactions, and maintaining confidentiality. Candidates should have a high school diploma and 1+ years of customer service experience. Join Ascensus to make a difference in clients' lives!

Qualifications

• 1+ years of call center or customer service experience preferred.
• Computer proficiency is required.
• Detail oriented, flexible, and self-motivated.

Responsibilities

• Responsible for customer service and processing account-based employee benefit plans.
• Handle requests from participants, financial advisors, and plan administrators.
• Provide high quality service through phone, email, or chat.

Skills

Bilingual in English and Spanish

Customer service experience

Microsoft Office proficiency

Claims processing proficiency

Education

High school diploma or GED

Further applicable education

Job description

Ascensus is looking for a Call Center Representative to provide exceptional customer service for account-based employee benefit plans. This remote position requires bilingual skills in English and Spanish, along with proficiency in Microsoft Office.

Responsibilities include handling inquiries, processing transactions, and maintaining confidentiality. Candidates should have a high school diploma and 1+ years of customer service experience. Join Ascensus to make a difference in clients' lives!