Remote Benefits Support Specialist

Conduent, Inc.; Bozeman (MT); Teletrabalho; USD 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plan

Paid time off

Resumo da oferta

Conduent is hiring a Benefits Support Specialist for a fully remote role. The position involves handling inbound calls, explaining benefit options, guiding participants through forms, and processing transactions. Training lasts 7–8 weeks, with full‑time hours between 8:00 AM and 10:00 PM.

Compensation is $16.00 per hour, and a comprehensive benefits package is offered. Applicants must work well independently in a remote setting, maintain accuracy, and meet performance standards.

Qualificações

• Strong verbal and written communication skills.
• Excellent listening and attention to detail.
• Ability to explain information clearly and professionally.
• Basic computer skills and ability to learn new systems.
• Strong organizational and time‑management skills.
• Ability to work independently in a remote environment.
• Professional, patient, and solution‑focused approach.
• Reliable attendance and punctuality.

Responsabilidades

• Respond to participant inquiries and explain benefits and plan provisions.
• Research questions, provide accurate information, and complete transactions with limited supervision.
• Explain forms and guide participants through processes.
• Complete callbacks promptly and escalate issues when necessary.
• Maintain accurate documentation in the case management system.
• Meet established quality, accuracy, and timeliness standards per procedures.
• Protect confidential participant information and comply with privacy and security requirements.

Conhecimentos

Verbal communication

Written communication

Listening skills

Attention to detail

Explain information clearly

Basic computer skills

Learn new systems

Organizational skills

Time management

Remote work independence

Professional, patient, solution‑or‑or​

Ferramentas

None

Descrição da oferta de emprego

Conduent is hiring a Benefits Support Specialist for a fully remote role. The position involves handling inbound calls, explaining benefit options, guiding participants through forms, and processing transactions. Training lasts 7–8 weeks, with full‑time hours between 8:00 AM and 10:00 PM.

Compensation is $16.00 per hour, and a comprehensive benefits package is offered. Applicants must work well independently in a remote setting, maintain accuracy, and meet performance standards.