Remote Banking Sales Support Specialist

First Citizens Bank; Raleigh (NC); Remote; USD 34,000 - 37,000; Full time

Job summary

First Citizens Bank is seeking a remote Sales Support Specialist to operate at a high level of complexity for bank products and services. The role analyzes financial data to determine profitability, communicates trends, and identifies sales opportunities for the broader unit.

You will prepare necessary documentation, address inquiries, and assist associates with sales activities. Leadership may be offered to less experienced specialists in the area.

Qualifications

• Bachelor's Degree and 1 year of experience OR High School Diploma or GED/Equivalent and 5 years in Sales, Customer Service, or Operations.
• Performs sales support and analyzes data to identify opportunities and trends.
• Assists in preparing documentation and client communications.

Responsibilities

• Service & Support: uncover sales opportunities through analysis, reporting, and daily support operations.
• Documentation: prepare client-facing proposals, service agreements, and implementation forms.
• Data Analysis: source and interpret financial data to identify market or client trends.
• Product Specialist: assist in pricing, troubleshooting, and ensuring attractive bank offerings.

Skills

Sales awareness

Customer service

Data analysis

Communication

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft Office (Excel, Word, OneNote, Outlook)

BOSS

RIMS

Cognos

Job description

First Citizens Bank is seeking a remote Sales Support Specialist to operate at a high level of complexity for bank products and services. The role analyzes financial data to determine profitability, communicates trends, and identifies sales opportunities for the broader unit.

You will prepare necessary documentation, address inquiries, and assist associates with sales activities. Leadership may be offered to less experienced specialists in the area.