Community Banking Sales & Service Specialist

First Citizens; Vancouver (WA); In loco; USD 28.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive benefits

Benefits information online

Descrizione del lavoro

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in the branch, helping them understand bank capabilities and services. The role supports the branch team by identifying sales opportunities and referring clients to the right partners, while delivering friendly, accurate service and maintaining compliance with bank policies.

The position requires basic cash handling and customer service experience, with a focus on teamwork and

Competenze

• Experience delivering customer service in a retail or banking environment.
• Ability to learn and adapt to new banking tools.
• Understanding of bank products is a plus.

Mansioni

• Initiate conversations to uncover sales or referral opportunities.
• Process transactions and customer requests with accuracy.
• Comply with regulations and policies to manage risks.
• Support branch sales goals by referring customers to specialists.
• Build strong relationships across the branch team.

Conoscenze

Communication skills

Customer service

Sales

Adaptability

Teamwork

Flexibility

Formazione

High School Diploma or GED

Descrizione del lavoro

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in the branch, helping them understand bank capabilities and services. The role supports the branch team by identifying sales opportunities and referring clients to the right partners, while delivering friendly, accurate service and maintaining compliance with bank policies.

The position requires basic cash handling and customer service experience, with a focus on teamwork and