Remote Banking Concierge & Relationship Builder

Huntington Bank; Town of Springfield (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bank in Wisconsin is seeking a Customer Experience Banker Non NMLS. You will be a Financial Concierge for walk-in customers, nurturing consumer and business relationships by identifying financial goals and offering deposit products and services.

Responsibilities include providing exceptional service, educating clients on banking options, proactively growing relationships through a disciplined sales process, referrals, and collaborating with partners while adhering to policies.

Qualifications

• Customer service experience in banking or related field preferred.
• Ability to educate customers on deposit products and services.
• Strong communication and presentation skills.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products and services.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED or Bachelor’s Degree

Job description

Huntington Bank in Wisconsin is seeking a Customer Experience Banker Non NMLS. You will be a Financial Concierge for walk-in customers, nurturing consumer and business relationships by identifying financial goals and offering deposit products and services.

Responsibilities include providing exceptional service, educating clients on banking options, proactively growing relationships through a disciplined sales process, referrals, and collaborating with partners while adhering to policies.