Remote Financial Concierge & Relationship Builder

Huntington Bancshares, Inc.; Temple (TX); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposits and banking products.

You will provide outstanding service, resolve issues, and educate customers on deposit options while growing relationships through a disciplined sales process and referrals. You will also refer customers to other bank areas and adhere to all policies.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Cash handling

Mobile banking

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposits and banking products.

You will provide outstanding service, resolve issues, and educate customers on deposit options while growing relationships through a disciplined sales process and referrals. You will also refer customers to other bank areas and adhere to all policies.