Financial Concierge & Relationship Builder (Banking)

Huntington National Bank; West (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposit products and services.

This role emphasizes excellent service, accuracy in handling transactions, and proactive customer engagement to satisfy needs and deliver community-focused banking.

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role, or a Bachelor's Degree.
• Experience in banking, financial services or goal-driven retail sales is a plus.
• Cash handling skills and comfort with technology (mobile/online banking) are desirable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposit products and services.

This role emphasizes excellent service, accuracy in handling transactions, and proactive customer engagement to satisfy needs and deliver community-focused banking.