Financial Concierge: Grow Customer Relationships

Huntington Bancshares, Inc.; Town of Farmington (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Wisconsin branch network. You will greet walk-in customers, identify financial goals, and offer deposit products while ensuring accurate cash handling and service excellence.

In this role, you’ll resolve questions, educate customers on banking options, and refer to other bank areas to deepen relationships, all while adhering to policy and risk standards in a collaborative, customer-first environment.

Qualifications

• High School Diploma or GED required; 1 year of customer service or related military/service experience or a Bachelor's degree.
• Preferred: 1 year or more in customer service in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology such as mobile and online banking are a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and banking options.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Adhere to operational, security, risk, and regulatory policies and procedures.

Skills

Customer service

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Wisconsin branch network. You will greet walk-in customers, identify financial goals, and offer deposit products while ensuring accurate cash handling and service excellence.

In this role, you’ll resolve questions, educate customers on banking options, and refer to other bank areas to deepen relationships, all while adhering to policy and risk standards in a collaborative, customer-first environment.