Financial Concierge & Branch Relationship Builder

Huntington Bank; Glennville (GA); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by identifying needs and recommending deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service.

The role emphasizes proactive relationship-building, outbound follow-up, and referrals while adhering to policies.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Skills

Customer service

Cash handling

Technology comfort

Sales skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by identifying needs and recommending deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service.

The role emphasizes proactive relationship-building, outbound follow-up, and referrals while adhering to policies.