Remote B2B Collections Specialist - Growth and Bonuses

TSI - Transworld Systems Inc.; North Augusta (SC); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunities

Bonus opportunity

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to work from home.

You will handle inbound and outbound calls, communicate with consumers, and update account records while striving to resolve unpaid balances in compliance with applicable laws. We offer paid training, a monthly commission bonus structure, and a comprehensive benefits package including medical, dental, and vision coverage, plus a 401(k) with employer matching and paid time off.

Qualifications

• High School Diploma or GED required.
• Experience in commercial collections required.
• Excellent verbal and written communication skills.
• Strong work ethic and a proven record of accomplishments.
• Strong interpersonal skills and integrity.
• Good organizational skills.

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts.
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received.
• Skip tracing to locate consumer contact information.
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations.
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties.
• Complying with and staying up-to-date on all TSI policies and procedures.
• Maintaining knowledge of functional areas, company policies, and procedures.
• Providing feedback to management concerning possible problems or areas of improvement.
• Making recommendations to implement improved processes.
• Performing other duties as assigned by management

Skills

Excellent verbal communication

Excellent written communication

Team player

Negotiation skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

AS/400

FACS

Job description

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to work from home.

You will handle inbound and outbound calls, communicate with consumers, and update account records while striving to resolve unpaid balances in compliance with applicable laws. We offer paid training, a monthly commission bonus structure, and a comprehensive benefits package including medical, dental, and vision coverage, plus a 401(k) with employer matching and paid time off.