Remote B2B Account Growth Specialist

Moo; East Providence (RI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

19 days holiday

Pension matching

Private healthcare

Life insurance

Hybrid/Remote work options

Paid parental leave

Job summary

MOO is expanding its US-focused Business Services Sales team. You will be the dedicated contact for a book of Business Services clients, delivering exceptional service and executing targeted account expansion to identify revenue opportunities.

You will grow accounts to graduation to the wider Returning Business team. This is a South Africa-based team role supporting US-based Returning Business, with a focus on high activity, remote collaboration, and growth-oriented targets.

Qualifications

• B2B account management experience.
• Skilled in growing existing accounts and retaining customers.
• Goal-oriented and enjoys chasing targets.
• Ability to manage time effectively in a remote environment.
• Team-player with a positive attitude.
• Solution-oriented mindset, constantly looking for ways to improve.
• Professional, friendly and helpful on the phone and in writing.
• Highly motivated, self-starter who loves to test and explore new challenges.

Responsibilities

• Build relationships with customers to influence an increase in purchase volume, frequency and product mix through discovery, record-keeping, recommendation and presentation skills.
• Actively identify opportunities for growth and collaboration with accounts in your book of business through development of relationships via contact expansion and your own research on the business.
• Locate new stakeholders and locations in an organisation to find revenue opportunities.
• Utilise current CRM and sales tools for outreach and document customer interactions in Salesforce.
• Exceed the 25 daily dials and email activity metrics.
• Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients to win projects and grow relationships.
• Accurately forecast your anticipated monthly achievement upward to your manager and at times, other leaders in the business. Achieve monthly revenue and retention targets.
• Engage in weekly coaching sessions and 1:1s with your manager.
• Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions.

Skills

B2B account management

Growing existing accounts

Time management

Team-player

Solution-oriented mindset

Phone and written communication

Tools

Salesforce

Job description

MOO is expanding its US-focused Business Services Sales team. You will be the dedicated contact for a book of Business Services clients, delivering exceptional service and executing targeted account expansion to identify revenue opportunities.

You will grow accounts to graduation to the wider Returning Business team. This is a South Africa-based team role supporting US-based Returning Business, with a focus on high activity, remote collaboration, and growth-oriented targets.