Remote Automotive Support Specialist

Summit Racing Equipment; Texas; Remote; USD 18,000 - 25,000; Full time

Job summary

Summit Racing Equipment is seeking a full-time remote Team Member to assist customers with orders, tracking, returns, and warranty questions. The role is remote, with an ET schedule and overtime during peak periods. Requires basic automotive knowledge, reliable internet, and strong communication skills.

Residency must be in FL, GA, OH, TN or TX. Starting pay is $15.50 per hour, with potential for higher compensation based on knowledge, education, and experience.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Customer service experience preferred.
• ASE certifications preferred.

Responsibilities

• Handle inbound customer calls and provide friendly, professional service for post-sale questions and concerns using Talkdesk.
• Other duties to be assigned as needed.

Skills

Customer service

Active listening

Multitasking

Basic vehicle knowledge

Problem solving

Windows/Internet navigation

Education

High School Diploma or GED

Tools

Talkdesk

Job description

Summit Racing Equipment is seeking a full-time remote Team Member to assist customers with orders, tracking, returns, and warranty questions. The role is remote, with an ET schedule and overtime during peak periods. Requires basic automotive knowledge, reliable internet, and strong communication skills.

Residency must be in FL, GA, OH, TN or TX. Starting pay is $15.50 per hour, with potential for higher compensation based on knowledge, education, and experience.