Remote Auto Parts Customer Specialist

Summit Racing Equipment; Clifton (TX); Remote; USD 18,000 - 25,000; Full time

Job summary

Summit Racing Equipment seeks a remote Customer Service Representative to assist customers with orders, track shipments, process returns, and answer warranty questions from a home office.

Candidates must reside in Florida, Georgia, Ohio, Tennessee, or Texas. The role starts at $15.50 per hour, with potential for higher pay based on automotive knowledge and experience. Overtime may be required during peak periods.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Customer service experience preferred.
• ASE Certifications preferred
• Automotive knowledge or at least 2 years of automotive industry experience preferred

Responsibilities

• Handle inbound customer calls and provide friendly, professional service using company tools.
• Address post-sale questions and concerns; other duties as needed.

Skills

Customer service

Active listening

Time management

Communication skills

Problem solving

Education

High school diploma

Tools

Talkdesk

Windows

Job description

Summit Racing Equipment seeks a remote Customer Service Representative to assist customers with orders, track shipments, process returns, and answer warranty questions from a home office.

Candidates must reside in Florida, Georgia, Ohio, Tennessee, or Texas. The role starts at $15.50 per hour, with potential for higher pay based on automotive knowledge and experience. Overtime may be required during peak periods.