Remote Automotive Parts Support Specialist

Summit Racing Equipment; Lorida (FL); Remote; USD 18,000 - 25,000; Full time

Job summary

Summit Racing Equipment is seeking a remote Customer Service Representative to assist customers with orders, tracking, returns, and warranty questions, delivering a high-quality service experience.

The position offers a starting pay of $15.50 per hour, with potential increases based on automotive knowledge, education and experience. It is a full-time remote role with specific ET hours and training schedules.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Customer service experience preferred.
• Automotive knowledge or at least 2 years of automotive industry experience preferred

Responsibilities

• Assist customers with orders, tracking, returns, and warranty questions.
• Provide friendly, professional service over inbound calls.
• Utilize Talkdesk to address post-sale questions and concerns.

Skills

Customer service

Automotive knowledge

Windows OS & Internet

Communication

Education

High school diploma or GED

Job description

Summit Racing Equipment is seeking a remote Customer Service Representative to assist customers with orders, tracking, returns, and warranty questions, delivering a high-quality service experience.

The position offers a starting pay of $15.50 per hour, with potential increases based on automotive knowledge, education and experience. It is a full-time remote role with specific ET hours and training schedules.