Remote Automotive Customer Support Specialist

Summit Racing Equipment; Athens (GA); Remote; USD 18,000 - 25,000; Full time

Job summary

Summit Racing Equipment is seeking a remote customer service representative to assist customers with orders, track shipments, and resolve post-sale questions. You will help customers find the right automotive parts and ensure a positive experience.

The role requires strong listening and multitasking skills, with training provided. High school diploma or GED is required, and automotive knowledge is preferred.

Qualifications

• High school diploma or GED required or equivalent work experience.
• Customer service experience preferred.
• Automotive knowledge or experience preferred.

Responsibilities

• Handle inbound customer calls and address post-sale questions.
• Assist customers with order tracking, returns, and warranty inquiries.
• Provide friendly, professional service and resolve issues using available tools.

Skills

Customer service

Multitasking

Active listening

Time management

Education

High school diploma or GED

Tools

Talkdesk

Windows OS

Job description

Summit Racing Equipment is seeking a remote customer service representative to assist customers with orders, track shipments, and resolve post-sale questions. You will help customers find the right automotive parts and ensure a positive experience.

The role requires strong listening and multitasking skills, with training provided. High school diploma or GED is required, and automotive knowledge is preferred.