Remote Automotive Parts Support Specialist

Summit Racing Equipment; Georgia; Remote; USD 18,000 - 25,000; Full time

Job summary

Summit Racing Equipment is seeking a remote Customer Care Associate to help customers with orders, track shipments, handle returns, and answer warranty questions. You will use Talkdesk and Windows-based systems to provide friendly, professional service.

The starting pay is $15.50 per hour with potential for more based on automotive knowledge, education, and experience. This is a full-time remote position with evening hours and occasional weekend coverage.

Qualifications

• High school diploma or GED or equivalent work experience.
• Customer service experience preferred.
• Automotive knowledge or experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Assist customers with orders, tracking, returns, and warranty questions.
• Provide friendly, professional service using available tools and resources.
• Handle inbound calls and ensure customer satisfaction during post-sale interactions.

Skills

Customer service

Automotive knowledge

Communication skills

Problem solving

Education

High school diploma or GED

Job description

Summit Racing Equipment is seeking a remote Customer Care Associate to help customers with orders, track shipments, handle returns, and answer warranty questions. You will use Talkdesk and Windows-based systems to provide friendly, professional service.

The starting pay is $15.50 per hour with potential for more based on automotive knowledge, education, and experience. This is a full-time remote position with evening hours and occasional weekend coverage.