Remote Automotive Parts Support Specialist

Summit Racing Equipment; Florida; Remote; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Summit Racing Equipment is seeking a remote Customer Service Associate to assist customers with orders, tracking, returns, and warranty questions. You’ll provide friendly, professional service and help customers find the right automotive parts.

This full-time remote role follows a shift pattern including evenings and alternating Saturdays. A high school diploma or GED is required, and automotive knowledge is preferred to better assist customers and resolve inquiries quickly.

Qualifikationen

• High school diploma or equivalent required.
• Customer service experience preferred.
• Automotive knowledge or interest preferred.

Aufgaben

• Handle inbound customer calls and address post-sale questions.
• Assist customers with orders, tracking, returns, and warranties.
• Use available tools to understand customer needs and resolve issues.
• Communicate professionally with customers and team members.

Kenntnisse

Customer service

Windows navigation

Active listening

Time management

Communication

Ausbildung

High school diploma / GED

Tools

Talkdesk

Jobbeschreibung

Summit Racing Equipment is seeking a remote Customer Service Associate to assist customers with orders, tracking, returns, and warranty questions. You’ll provide friendly, professional service and help customers find the right automotive parts.

This full-time remote role follows a shift pattern including evenings and alternating Saturdays. A high school diploma or GED is required, and automotive knowledge is preferred to better assist customers and resolve inquiries quickly.