Remote Automotive Maintenance Coordinator

Enterprise Holdings; Orlando (FL); Remote; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekend/evening differential

ASE certification bonus

Benefits package including paid time‑o

Job summary

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to provide technical support and guidance for scheduled maintenance and wear items. This is a full-time, work-from-home role based in Orlando, FL, with schedules Monday–Friday and weekend/evening coverage options.

The role offers a competitive hourly pay range, potential ASE certification incentives, and a comprehensive benefits package including paid time off, medical/dental/vision, and retirement options.

Qualifications

• Must be 18 years of age or older.
• Must live in Orlando, FL or surrounding counties.
• Must live in the state of Florida.
• Six (6) months of customer service experience required.
• Six (6) months of automotive maintenance or repair experience required; dealership or repair facility preferred.
• Degree in Automotive Technology preferred.
• ASE certifications preferred.
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook).
• Must have the ability to meet all work from home technical requirements.
• Must be authorized to work in the United States and not require work authorization sponsorship.

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval
• Make recommendations to internal business partners regarding repair recommendations and cost
• Locate and suggest proper service locations for clients

Skills

Customer Service

Detail-Oriented

Analyzing

Communication

Flexibility

Executing

Education

Degree in Automotive Technology

Tools

Microsoft Office

Job description

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to provide technical support and guidance for scheduled maintenance and wear items. This is a full-time, work-from-home role based in Orlando, FL, with schedules Monday–Friday and weekend/evening coverage options.

The role offers a competitive hourly pay range, potential ASE certification incentives, and a comprehensive benefits package including paid time off, medical/dental/vision, and retirement options.