Remote Automotive Maintenance Coordinator

Enterprise Holdings; Kansas City (MO); Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Employee Assistance Program

Fertility benefits

Profit sharing

Discount programs

Job summary

Enterprise Fleet Management in Kansas City area seeks a Maintenance Coordinator to provide automotive technical support and advise Fleet Management groups, clients, and vendors on scheduled maintenance and wear items. You will review repair orders and negotiate service intervals, fluids, and pricing before approval.

The role is full-time and 100% remote from home in the KC metro area with shifts Mon-Fri 6am–9pm CST and Sat 7am–4pm CST.

Qualifications

• Six (6) months of customer service experience required.
• Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred.
• Must be authorized to work in the United States.

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner.
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services.
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures.
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval.
• Make recommendations to internal business partners regarding repair recommendations and cost.
• Locate and suggest proper service locations for clients.

Skills

Customer service

Automotive knowledge

Technical support

Education

Automotive Technology degree

Tools

Microsoft Office

Job description

Enterprise Fleet Management in Kansas City area seeks a Maintenance Coordinator to provide automotive technical support and advise Fleet Management groups, clients, and vendors on scheduled maintenance and wear items. You will review repair orders and negotiate service intervals, fluids, and pricing before approval.

The role is full-time and 100% remote from home in the KC metro area with shifts Mon-Fri 6am–9pm CST and Sat 7am–4pm CST.