Remote Automotive Maintenance Coordinator

Enterprise Fleet Management, Inc.; Dallas (TX); Remote; USD 47,000 - 53,000; Full time

Benefits offered by this job

Paid vacation

Choice time days

Medical insurance

Dental insurance

Vision insurance

Dependent spending account

Health savings account

Life and disability insurance

Fertility benefits

Employee Assistance Programs

Profit sharing

401(k) employer match

Discounts

Job summary

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to support Fleet Management groups, clients, and vendors with scheduled maintenance and wear items. The role reviews repair orders for manufacturer requirements and negotiates service intervals, fluids, and pricing before approval. This is a full-time, work-from-home position allowing 100% remote work from Dallas, TX or surrounding counties.

Hours vary Mon–Fri 6 a.m.–9 p.m. CST and Sat 7 a.m.–4 p.m.

Qualifications

• Six (6) months of customer service experience required.
• Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred.
• Degree in Automotive Technology preferred.

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner.
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services.
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures.
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval.
• Make recommendations to internal business partners regarding repair recommendations and cost.
• Locate and suggest proper service locations for clients.

Skills

Customer service

Automotive maintenance

Education

Degree in Automotive Technology

ASE certifications

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to support Fleet Management groups, clients, and vendors with scheduled maintenance and wear items. The role reviews repair orders for manufacturer requirements and negotiates service intervals, fluids, and pricing before approval. This is a full-time, work-from-home position allowing 100% remote work from Dallas, TX or surrounding counties.

Hours vary Mon–Fri 6 a.m.–9 p.m. CST and Sat 7 a.m.–4 p.m.