Remote Auto Parts Support Specialist

Concentrix; United States; Remote; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

DailyPay pay access

Paid training and incentives

Employee referral bonuses

Diversity & inclusion programs

Work-from-home

Mentorship programs

Career growth opportunities

Zusammenfassung

Concentrix is hiring a remote Automotive Customer Support Specialist to deliver exceptional customer experiences from home. You will investigate part inquiries, verify parts needs, and adapt responses to each customer while maintaining detailed case notes. Training and ongoing support are provided, with career growth opportunities within a Fortune 500 company.

Eligible U.S. employees receive comprehensive benefits, a base pay of $15/hr plus performance incentives, and access to programs

Qualifikationen

• HS diploma or GED required.
• 1-2 years of Automotive Parts Counter experience required.
• Proficiency in fast-paced multitasking.
• Additional automotive parts training or certification a plus.
• PC/Keyboarding skills including Microsoft Word and Excel.
• Must reside in the United States and have a valid U.S. address for residence.

Aufgaben

• Utilize client systems to investigate customer part inquiries.
• Provide verification and/or recommendation on correct auto parts requirements.
• May require considerable adaptation in response to the particular customer in order to achieve success.
• Maintain database case notes on all situations.
• Reads and researches relevant materials and resources to stay current in programs.
• Deliver expert customer experiences…with a smile.

Kenntnisse

Multitasking

MS Word

MS Excel

Remote work readiness

Ausbildung

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Concentrix is hiring a remote Automotive Customer Support Specialist to deliver exceptional customer experiences from home. You will investigate part inquiries, verify parts needs, and adapt responses to each customer while maintaining detailed case notes. Training and ongoing support are provided, with career growth opportunities within a Fortune 500 company.

Eligible U.S. employees receive comprehensive benefits, a base pay of $15/hr plus performance incentives, and access to programs