Remote Auto Finance Solutions Specialist

Credit Acceptance Corporation; Carson City (NV); Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid training

Paid time off

Holiday pay

Computer equipment provided

401k with employer match

Tuition reimbursement

Growth opportunities

Ongoing training

Monthly fitness reimbursement

Adoption assistance

Job summary

Credit Acceptance is seeking an Account Solutions Representative to support customers and dealers in the United States. The role offers a strong hourly base, an uncapped monthly bonus, paid training, and a comprehensive benefits package, with the option to work remotely on a flexible schedule.

Mandatory training lasts five weeks virtually, with shift options that accommodate availability. The position emphasizes performance-driven compensation and ongoing development opportunities within a

Qualifications

• Must have: High School Diploma.
• Must have: High speed internet connection with at least 15 Mbps download speed.
• Nice to have: previous customer service or call center experience.
• Nice to have: experience in the finance or automotive industry.
• Nice to have: experience demonstrating persuasive customer support skills.

Responsibilities

• Create solutions to assist customers to become current on their account.
• Assist customers to cancel or stop vehicle repossession when possible.
• Handle phone calls (inbound and outbound) using the company phone system.
• Contact customers behind on auto loan payments in a consistent, lawful manner.
• Work professionally with customers to bring their account current.
• Ensure contact information is up to date for outreach.

Job description

Credit Acceptance is seeking an Account Solutions Representative to support customers and dealers in the United States. The role offers a strong hourly base, an uncapped monthly bonus, paid training, and a comprehensive benefits package, with the option to work remotely on a flexible schedule.

Mandatory training lasts five weeks virtually, with shift options that accommodate availability. The position emphasizes performance-driven compensation and ongoing development opportunities within a