Remote Account Solutions Specialist

Credit Acceptance Corporation; Crystal Bay (NV); Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Work from home

Medical, Dental, Vision

Paid training

Paid time off

Computer equipment provided

Paid parental time

401k with employer match

Tuition reimbursement

Career growth opportunities

Ongoing training and development

Job summary

Credit Acceptance Corporation is a leading auto finance company with a strong culture and a comprehensive benefits package. This Account Solutions Representative role focuses on helping customers stay current on their accounts, with a robust training program and opportunities for growth.

Remote-friendly with flexible schedules and performance-based bonuses. Initial 5-week virtual training and ongoing coaching equip you to address payments, prevent repossession, and deliver excellent service.

Qualifications

• High School Diploma required.
• Experience in finance or automotive industry is a plus.

Responsibilities

• Create solutions to assist customers behind on payments.
• Help customers to cancel or stop vehicle repossession where possible.
• Handle inbound and outbound calls using our phone system.

Skills

Customer service

Call center experience

Persuasive skills

Excellent communication

Education

High School Diploma

Job description

Credit Acceptance Corporation is a leading auto finance company with a strong culture and a comprehensive benefits package. This Account Solutions Representative role focuses on helping customers stay current on their accounts, with a robust training program and opportunities for growth.

Remote-friendly with flexible schedules and performance-based bonuses. Initial 5-week virtual training and ongoing coaching equip you to address payments, prevent repossession, and deliver excellent service.