Remote Auto Finance Solutions Specialist

Credit Acceptance Corporation; Houston (TX); Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Work from home

Medical, Dental, Vision

Paid training

PTO & holidays

Equipment provided

401k with employer match

Tuition reimbursement

Career growth

Ongoing training

Monthly fitness reimbursement

Job summary

Credit Acceptance is seeking an Account Solutions Representative to help keep customers on the road to a better financial future. You will manage inbound and outbound calls to resolve past-due accounts and create practical solutions for customers.

The role offers above-market pay with an hourly starting range of 17.75–20.85 plus uncapped monthly bonuses, remote work options, paid training, and benefits from day one, along with ongoing growth opportunities within the company.

Qualifications

• Must have a High School Diploma and a reliable high-speed internet connection (min 15 Mbps).
• Nice to have previous customer service and/or collection experience in call center environments.
• Experience in finance or automotive industries or roles requiring strong customer support or persuasive skills.

Responsibilities

• Create solutions to help customers bring accounts current and prevent further delinquencies.
• Help customers cancel or stop vehicle repossession when possible.
• Handle a large volume of inbound and outbound calls using the company phone system.

Skills

Customer service

Call center experience

Persuasive communication

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative to help keep customers on the road to a better financial future. You will manage inbound and outbound calls to resolve past-due accounts and create practical solutions for customers.

The role offers above-market pay with an hourly starting range of 17.75–20.85 plus uncapped monthly bonuses, remote work options, paid training, and benefits from day one, along with ongoing growth opportunities within the company.