Remote Account Solutions Specialist - Grow Your Career

Credit Acceptance Corporation; Oregon; Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Remote work

Medical, Dental, Vision

Paid training

Paid time off

401k with employer match

Tuition reimbursement

Growth opportunities

Ongoing training

Fitness reimbursement

Adoption assistance

Job summary

Credit Acceptance is hiring for an Account Solutions Representative to join our remote team in the United States. You will help customers navigate past-due accounts and work toward keeping them current, while providing supportive, compliant service and effective problem solving.

You will handle inbound and outbound calls, build solutions to prevent repossession where possible, and promote positive outcomes for customers and the business.

Qualifications

• High School Diploma required.
• High speed internet connection with a minimum of 15 Mbps download speed.
• Nice to have: previous customer service or call center experience.

Responsibilities

• Help customers stay current on their auto loan payments and resolve past-due accounts.
• Assist with stopping or mitigating repossession where possible.
• Handle phone calls (inbound and outbound) using the company call system.

Skills

Customer service

Remote work

Education

High School Diploma

Job description

Credit Acceptance is hiring for an Account Solutions Representative to join our remote team in the United States. You will help customers navigate past-due accounts and work toward keeping them current, while providing supportive, compliant service and effective problem solving.

You will handle inbound and outbound calls, build solutions to prevent repossession where possible, and promote positive outcomes for customers and the business.