Remote Auto Damage Appraiser | Field Claims Expert

VetJobs; Carver (MA); Remote; USD 64,000 - 105,000; Full time

Job summary

Travelers Insurance seeks an Outside Auto Appraiser to inspect damaged vehicles, estimate repair costs, and determine actual cash value for total loss claims. The role supports auto claim staff as a technical resource in a remote, client-facing capacity.

Ideal candidates bring auto damage appraisal experience, a valid license, and strong customer service, negotiation, and communication skills. Work location involves residential or commercial sites nationwide.

Qualifications

• High School Diploma or GED required.
• One year of auto physical damage appraisal or related experience.
• Active adjuster license, where applicable.
• Bachelor’s Degree.

Responsibilities

• Inspect and assess vehicle damage with on-site or virtual inspections.
• Prepare accurate repair estimates using estimating software.
• Evaluate and settle total losses with market research and ACV.
• Negotiate repair costs with body shops and customers.
• Document pre-existing damage and potential fraud indicators.

Skills

Communication skills

Customer service

Attention to detail

Negotiation

Verbal and written

Education

Bachelor’s Degree

High School Diploma or GED

Tools

Microsoft Office

Estimating software

Job description

Travelers Insurance seeks an Outside Auto Appraiser to inspect damaged vehicles, estimate repair costs, and determine actual cash value for total loss claims. The role supports auto claim staff as a technical resource in a remote, client-facing capacity.

Ideal candidates bring auto damage appraisal experience, a valid license, and strong customer service, negotiation, and communication skills. Work location involves residential or commercial sites nationwide.