Remote Auto Appraiser – Damage & Claims Specialist

VetJobs; Wyomissing (Berks County); Remote; USD 64,000 - 105,000; Full time

Job summary

Travelers Insurance is seeking an Outside Auto Appraiser to inspect damaged vehicles, estimate repairs, and determine actual cash value. The role supports claim staff, offers remote work with on-site visits, and requires two years of auto damage appraisal experience.

A valid driver’s license and active adjuster license are preferred. The position prioritizes accuracy, customer service, and collaboration with shops and clients to ensure fair settlements while adapting to new digital tools and

Qualifications

• Two years of auto physical damage appraisal or similar claim experience.
• Strong verbal and written communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Inspect and assess vehicle damage via virtual or on-site inspections.
• Prepare accurate repair estimates with industry-standard software.
• Evaluate and settle total losses using market data and valuation tools.
• Negotiate repair costs with body shops and claimants to reach timely resolutions.
• Explain appraisal process to customers and keep them informed throughout claims.

Skills

Verbal communication

Written communication

Attention to detail

Customer service

Quick learner

Education

Bachelor's Degree

High School Diploma or GED

Tools

Estimating software

Microsoft Office

Job description

Travelers Insurance is seeking an Outside Auto Appraiser to inspect damaged vehicles, estimate repairs, and determine actual cash value. The role supports claim staff, offers remote work with on-site visits, and requires two years of auto damage appraisal experience.

A valid driver’s license and active adjuster license are preferred. The position prioritizes accuracy, customer service, and collaboration with shops and clients to ensure fair settlements while adapting to new digital tools and