Remote Auto Claims Specialist - Bilingual

CSAA Insurance Group; Central City (NE); À distance; USD 34 000 - 47 000; Plein temps

Résumé du poste

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, and communicate with customers about liability decisions. Training is paid, six weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026.

We welcome bilingual candidates (Spanish-English). You will work across Pacific, Mountain and Central time zones, with home telework in multiple states including Nevada.

Qualifications

• High School Diploma or 2 years in a customer-facing virtual environment.
• Ability to train and perform in a remote setting.
• May require Adjuster license as required by state.

Responsabilités

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Open claims and acquire required information and loss details.
• Explain policy coverage and appropriate actions to customers.
• Document files and communicate with customers and repair facilities.
• Ensure compliance with state regulations and SOPs.
• Handle diary system and inventory of claims.

Connaissances

Customer service

Remote work

Communication

Time management

Formation

High School Diploma / GED

Description du poste

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, and communicate with customers about liability decisions. Training is paid, six weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026.

We welcome bilingual candidates (Spanish-English). You will work across Pacific, Mountain and Central time zones, with home telework in multiple states including Nevada.