Remote Auto Claims Negotiator

SolvdUS, Inc; South Carolina; A distancia; USD 36.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, vision insurance

401(k) plan

Paid time off

Fully remote work

Startup culture

Descripción de la vacante

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will work with body shop and storage partners to negotiate rates, review CCC estimates, and settle charges, while delivering excellent service to insurers and clients.

The ideal candidate has prior client/customer service experience, strong negotiation and communication skills, and the ability to work independently in a remote environment.

Formación

• Experience in client/customer service roles.
• Strong negotiation skills.
• Excellent written and verbal communication.
• Able to work independently in a remote setting.

Responsabilidades

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound calls to handle assigned claims.
• Review CCC estimates and total loss charges accurately.
• Calculate fees for shops and tow yards.
• Communicate clearly via email and phone with a client-focused approach.
• Support colleagues and foster accountability.
• Manage time effectively in a remote setting.

Conocimientos

Negotiation

Customer service

Communication

Time management

Descripción del empleo

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will work with body shop and storage partners to negotiate rates, review CCC estimates, and settle charges, while delivering excellent service to insurers and clients.

The ideal candidate has prior client/customer service experience, strong negotiation and communication skills, and the ability to work independently in a remote environment.