Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Carson City (NV); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

SolvdUS, Inc. is seeking a detail-oriented Negotiation Specialist for a fully remote position in the United States. You will work with body shops and storage partners to negotiate rates, settle charges, and manage claims efficiently from a remote environment.

The role requires strong negotiation and communication skills, experience in client service, and comfort with CCC estimates. The position offers comprehensive benefits and startup-like, flexible culture.

Qualifications

• Experience in client/customer service roles.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and learning new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Calculate fees for shops and tow yards.
• Communicate clearly with clients via email and phone.
• Support colleagues and foster accountability in a remote setting.

Skills

Negotiation

Customer service

Written communication

Verbal communication

Time management

Independent work

Tech savviness

Tools

CRM software

Job description

SolvdUS, Inc. is seeking a detail-oriented Negotiation Specialist for a fully remote position in the United States. You will work with body shops and storage partners to negotiate rates, settle charges, and manage claims efficiently from a remote environment.

The role requires strong negotiation and communication skills, experience in client service, and comfort with CCC estimates. The position offers comprehensive benefits and startup-like, flexible culture.