Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Columbus (OH); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

SolvdUS, Inc is seeking a Negotiation Specialist for a fully remote role. You will work with body shops and storage partners to negotiate rates, handle claims, and review CCC estimates. This position rewards independence, reliability, and a client-centered approach in a startup-like environment.

Ideal candidates have prior client service experience, strong negotiation skills, and comfortable use of computer systems. This role offers health benefits, 401(k), PTO, and paid holidays.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Client service

Negotiation

Written communication

Verbal communication

Time management

Organization

Independence

CCC estimates knowledge

Auto insurance knowledge

Tools

Computer systems

Job description

SolvdUS, Inc is seeking a Negotiation Specialist for a fully remote role. You will work with body shops and storage partners to negotiate rates, handle claims, and review CCC estimates. This position rewards independence, reliability, and a client-centered approach in a startup-like environment.

Ideal candidates have prior client service experience, strong negotiation skills, and comfortable use of computer systems. This role offers health benefits, 401(k), PTO, and paid holidays.