Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Alabama; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Remote work

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist to join its remote claims team. You will negotiate with repair shops, review CCC estimates, and manage charges for auto and property spaces, working from home with autonomy.

The role emphasizes client-focused communication, accuracy in calculations, and timely handling of outbound calls. If you thrive in a startup-like culture and can stay organized in a remote setting, this position offers growth and comprehensive benefits.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle charges.
• Make outbound calls to handle assigned claims.
• Review CCC estimates and total loss charges.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly via email and phone with clients.
• Support colleagues and foster accountability.
• Manage time and stay organized in a remote setting.

Skills

Negotiation

Customer service

CCC estimates familiarity

Auto insurance knowledge

Communication skills

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist to join its remote claims team. You will negotiate with repair shops, review CCC estimates, and manage charges for auto and property spaces, working from home with autonomy.

The role emphasizes client-focused communication, accuracy in calculations, and timely handling of outbound calls. If you thrive in a startup-like culture and can stay organized in a remote setting, this position offers growth and comprehensive benefits.