Remote Auto Claims Adjuster - Spanish Speaking

American Freedom Insurance Company; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with company match up to 6%

Health & Wellness plans (HMO/PPO/HSA)

Paid holidays

PTO for vacation/personal/sick time

Personal days

Training and licensing reimbursement

Career growth opportunities

Employee recognition programs

Job summary

American Freedom Insurance Company seeks an experienced Auto Claims Adjuster who is fluent in Spanish to manage auto claim cases remotely across the United States. You will assess coverage, liability, and damages, using judgment to determine exposure and the best course of action while keeping policyholders engaged and informed.

We value strong analytical skills, excellent negotiation, and exceptional customer service.

Qualifications

• Must have strong coverage analysis and negotiation skills.
• Exceptional customer service and clear communication in bilingual Spanish/English.
• Experience handling auto claims with ability to work remotely.
• Detail-oriented with sound analytical and problem-solving abilities.

Responsibilities

• Investigate and resolve auto claims with focus on coverage and damages.
• Apply sound judgment to determine exposure and best action.
• Minimize costs while maintaining positive policyholder experience.
• Collaborate with other parties involved in the claim process.
• Identify opportunities to improve efficiency and effectiveness.
• Document all claims activity clearly and promptly.

Skills

Coverage analysis

Negotiation

Customer service

Bilingual Spanish/English

Remote work proficiency

Communication

Analytical thinking

Education

Bachelor's degree preferred

Job description

American Freedom Insurance Company seeks an experienced Auto Claims Adjuster who is fluent in Spanish to manage auto claim cases remotely across the United States. You will assess coverage, liability, and damages, using judgment to determine exposure and the best course of action while keeping policyholders engaged and informed.

We value strong analytical skills, excellent negotiation, and exceptional customer service.