Remote Auto Claims Adjuster (Bilingual)

CSAA Insurance Group; Nevada; Remote; USD 35,000 - 46,000; Full time

Benefits offered by this job

Remote-first culture

Bonus potential up to 5%

Job summary

CSAA Insurance Group, a AAA insurer, seeks an Associate Auto Claims Advisor for remote work from home in the United States. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members.

Training is 6 weeks, Monday–Friday 8:00am–5:00pm Pacific, starting 12/07/2026, with potential to travel for meetings as needed. Applicants should have a High School Diploma or GED, 2 years in a remote customer-facing setting, and may need an Adjuster

Qualifications

• High School Diploma/GED or 2 years of customer-facing virtual experience.
• Ability to train and perform in a remote setting; meet work-from-home requirements.
• Adjusters license may be required by state.

Responsibilities

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Manage diary system to review and resolve claims within state guidelines.
• Open claims and gather loss details from insured and involved parties.
• Explain policy coverage and appropriate next steps to customers.
• Communicate with customers and repair facilities; document files.

Skills

Customer service

Bilingual

Remote work

Education

High School Diploma or GED

Adjusters license (state as required)

Job description

CSAA Insurance Group, a AAA insurer, seeks an Associate Auto Claims Advisor for remote work from home in the United States. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members.

Training is 6 weeks, Monday–Friday 8:00am–5:00pm Pacific, starting 12/07/2026, with potential to travel for meetings as needed. Applicants should have a High School Diploma or GED, 2 years in a remote customer-facing setting, and may need an Adjuster