Senior Solutions Engineer - Pre-Sales & Solutions Expert

HelpSystems LLC; Eden Prairie (MN); On-site; USD 125,000 - 155,000; Full time

Benefits offered by this job

Health coverage

401(k) enrollment

HSA/FSA plans

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra is seeking an experienced Senior Solutions Engineer to join our Sales team. You will be a product and market expert, supporting pre-sales, delivering high-impact demonstrations, managing POCs, and translating business needs into technical solutions.

You will collaborate with customers, partners, and cross-functional teams, shaping proposals, identifying opportunities, and contributing to marketing initiatives, webinars, and events.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field preferred.
• Minimum of 5 years of experience in technical pre-sales, solutions engineering, technical consulting, software development, IT operations, technical support, or a related customer-facing technology role.
• Minimum of 2 years of experience working directly with customers in a consultative, technical, or pre-sales capacity.
• Strong technical foundation in enterprise software, infrastructure, security, cloud platforms, integrations, or related solution domains.
• Exceptional presentation and communication skills, with the ability to educate, train, and influence both technical and non-technical audiences.
• Experience delivering product demonstrations, proofs of concept, technical workshops, or customer-facing presentations.
• Ability to translate complex business requirements into technical solutions.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Proven ability to build relationships with customers, partners, sales teams, and cross-functional stakeholders.

Responsibilities

• Partner with Sales Reps throughout the sales cycle to engage prospects and advance opportunities.
• Conduct discovery conversations to understand challenges, requirements, and desired outcomes.
• Develop, present, and deliver high-impact product demonstrations tailored to customer needs.
• Own the technical evaluation process, including POCs, trials, and solution validation.
• Identify and address technical objections throughout the sales process with internal teams.
• Develop and present solution proposals that articulate business value and differentiation.
• Estimate Professional Services effort and develop implementation project plans.
• Stay informed on competitive offerings and positioning to differentiate Fortra solutions.
• Maintain knowledge of the Fortra portfolio and identify cross-sell and upsell opportunities.
• Collaborate with channel and strategic partners on visits, demonstrations, proposals, events, and opportunities.

Skills

Pre-sales

Solutions engineering

Technical consulting

Presentation skills

Customer communication

Problem solving

Independence

Multitasking

Education

Bachelor's degree in CS/IT/Engineering

Job description

Fortra is seeking an experienced Senior Solutions Engineer to join our Sales team. You will be a product and market expert, supporting pre-sales, delivering high-impact demonstrations, managing POCs, and translating business needs into technical solutions.

You will collaborate with customers, partners, and cross-functional teams, shaping proposals, identifying opportunities, and contributing to marketing initiatives, webinars, and events.