Remote Associate Solutions Engineer

Fortra; Texas; Remote; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health, dental, and vision

401(k)

HSA

FSA

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra is seeking an Associate Solutions Engineer to join our Sales team, focusing on pre-sales activities, customer requirements, and tailored solution proposals. You will help design demonstrations, run trials, and create compelling customer proposals.

Expect engagement with partners, webinars, and events as part of market-facing initiatives. You will collaborate with cross-functional teams, build trusted relationships with clients, and contribute to growth through strong technical and

Qualifications

• Bachelor’s degree in CS/IT/Engineering or related field; equivalent experience considered.
• Experience in a technical, customer-facing software environment preferred.
• Strong communication and presentation skills; ability to explain technical concepts clearly.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams and manage multiple priorities.

Responsibilities

• Partner with sales representatives and collaborate on activities with prospective customers.
• Conduct pain-discovery processes to understand customer needs and articulate solutions that best address those needs.
• Develop, present, and deliver high-impact product demonstrations.
• Own the customer evaluation process for proposed products and solutions, including executing trials and proofs of concept.
• Identify technical and functional objections during the sales process, develop creative solutions, and collaborate with the appropriate teams on remediation.
• Build and present customer proposals, articulating the benefits of our company and demonstrating how our solutions address customer needs at all levels, including C-level executives.
• Estimate professional services effort and develop project plans, when needed, to support successful customer deployments.
• Understand the competitive landscape and use that knowledge to differentiate our solutions during the sales process.
• Maintain knowledge of the company’s portfolio to identify and generate cross-selling opportunities.

Skills

Technical aptitude

Communication skills

Analytical skills

Problem solving

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field

Job description

Fortra is seeking an Associate Solutions Engineer to join our Sales team, focusing on pre-sales activities, customer requirements, and tailored solution proposals. You will help design demonstrations, run trials, and create compelling customer proposals.

Expect engagement with partners, webinars, and events as part of market-facing initiatives. You will collaborate with cross-functional teams, build trusted relationships with clients, and contribute to growth through strong technical and