Remote Associate Account Partner, Customer Success

Socket.dev; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Salesforce is seeking an Associate Account Partner to join our remote Professional Services team within Business Services and Travel, Transportation, and Hospitality. You’ll identify opportunities within the existing customer base and collaborate with license sales, product experts, and the broader Customer Success ecosystem to drive value from Salesforce investments.

You’ll use a consultative selling approach, craft POVs for service engagements, and build cross-functional account strategies.

Qualifications

• 3+ years experience in technology sales or technology implementation.
• Experience closing deals in multi week to multi-month sales cycles.
• Ability to navigate complex customer situations and gain executive-level buy-in.
• Strong analytical and problem-solving skills.
• Experience presenting to executive-level audiences in a concise, inspirational manner.
• Willingness to travel up to 20%.

Responsibilities

• Identify and create new qualified opportunities within the current customer base, driving deals through a full sales cycle to closed won.
• Work alongside our license sales organization and customers, using a consultative selling approach that positions Salesforce Services as a long-term trusted advisor.
• Craft compelling POVs and clearly pitch entry-point service engagements and expansions that generate real business value from a customer's Salesforce investment.
• Partner cross-functionally on account strategy alongside our Account Partners, working with the Customer Success ecosystem to help customers get the most out of their Salesforce investment.
• Build your industry expertise and business acumen fast — learning what motivates customers and how to align to their strategic goals.

Job description

Salesforce is seeking an Associate Account Partner to join our remote Professional Services team within Business Services and Travel, Transportation, and Hospitality. You’ll identify opportunities within the existing customer base and collaborate with license sales, product experts, and the broader Customer Success ecosystem to drive value from Salesforce investments.

You’ll use a consultative selling approach, craft POVs for service engagements, and build cross-functional account strategies.