Remote Associate Account Partner: Customer Success

salesforce.com, inc.; Seattle (WA); Remote; USD 71,000 - 96,000; Full time

Job summary

Salesforce, Inc. is seeking an Associate Account Partner to join a growing Professional Services team within Business Services and Travel, Transportation, and Hospitality. You will identify opportunities, partner with license sales, and position Salesforce Services as a trusted advisor to customers.

Primarily remote, travel up to 20% may be required. You will work cross-functionally with Account Partners and product experts to drive value from Salesforce investments and expand engagements.

Qualifications

• 3+ years of technology sales or technology implementation experience.
• Proven quota attainment with multi-week to multi-month sales cycles.
• Experience navigating complex enterprise environments and obtaining executive buy-in.
• Strong prioritization, attention to detail, and analytical problem-solving.
• Excellent presentation skills for executive audiences.
• Eagerness to learn and thrive in a fast-paced growth environment.
• 3+ years technology consultative sales, including 2+ years inside or field sales.
• Experience closing 2-week to 3-month deals.
• Knowledge of business processes (Sales, Marketing, Service, Support) and linking to solutions.
• Knowledge of Salesforce applications and/or Consumer Business Services and Travel industries.

Responsibilities

• Identify and create new qualified opportunities within the current customer base, driving deals through a full sales cycle to closed won.
• Work alongside our license sales organization and customers, using a consultative selling approach that positions Salesforce Services as a long-term trusted advisor.
• Craft compelling POVs and clearly pitch entry-point service engagements and expansions that generate real business value from a customer's Salesforce investment.
• Partner cross-functionally on account strategy alongside our Account Partners, working with the Customer Success ecosystem to help customers get the most out of their Salesforce investment.
• Build your industry expertise and business acumen fast - learning what motivates customers and how to align to their strategic goals.

Skills

Active listening

Negotiation

Opportunity qualification

Relationship building

Job description

Salesforce, Inc. is seeking an Associate Account Partner to join a growing Professional Services team within Business Services and Travel, Transportation, and Hospitality. You will identify opportunities, partner with license sales, and position Salesforce Services as a trusted advisor to customers.

Primarily remote, travel up to 20% may be required. You will work cross-functionally with Account Partners and product experts to drive value from Salesforce investments and expand engagements.