Remote Application Analyst – Billing & Revenue Cycle

Intermountain Healthcare Inc.; Salt Lake City (UT); Remote; USD 4,466,000 - 70,406,000; Full time

Job summary

Intermountain Health is seeking a Staff Analyst to support IT applications across lifecycle stages, including planning, design, implementation, and optimization. The role focuses on healthcare applications with emphasis on Epic platforms and revenue cycle, offering remote work with periodic on-site trainings.

The job involves analyzing needs, configuring systems, supporting stakeholders, and managing small projects.

Qualifications

• Bachelor's degree preferred in information technology, healthcare, business, or related field.
• Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.
• Will be required to certify on one or more Epic applications and maintain certification

Responsibilities

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configs and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

MS Office

Excel Pivot Tables

Visio

Project

PowerPoint

Word

Business/Application Knowledge

System Analysis

Requirements Gathering

Problem Solving

Reading Technical Docs

Technical Writing

Education

Bachelor's degree preferred in IT/healthcare/business

Epic Certification preferred

Tools

Epic

Job description

Intermountain Health is seeking a Staff Analyst to support IT applications across lifecycle stages, including planning, design, implementation, and optimization. The role focuses on healthcare applications with emphasis on Epic platforms and revenue cycle, offering remote work with periodic on-site trainings.

The job involves analyzing needs, configuring systems, supporting stakeholders, and managing small projects.