Remote API Technology Architect

Lumen; Annapolis (MD); Remote; USD 130,000 - 173,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Bonus structure information

Job summary

Lumen seeks an API Technology Architect to drive API integration designs and enablement across our SWAT Team. You’ll translate business needs into secure, scalable API-driven solutions for enterprise and government clients.

As a customer-facing technical specialist, you’ll lead architecture discussions, guide discovery, and collaborate with product teams to craft reusable patterns and rich enablement assets for Technical Sellers.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field, or equivalent education and experience.
• 10+ years of relevant experience in technical pre-sales, solution architecture, API or integration architecture, software or platform consulting, network automation, or telecommunications engineering.
• Experience leading technical discovery and translating customer requirements into clear, supportable solution designs.
• Working knowledge of API authentication and authorization concepts, including OAuth 2.0 and secure handling of secrets.
• Strong written, verbal, listening, presentation, and facilitation skills, with the ability to communicate effectively with developers, engineers, architects, sales teams, product teams, operations teams, and business leaders.
• Ability to manage multiple customer engagements and enablement deliverables across competing priorities.

Responsibilities

• Lead technical discovery with customers and account teams to understand business objectives, automation goals, systems, workflows, security requirements, operational constraints, and measures of success.
• Architect and document customer integration patterns, including system context, API dependencies, request and response flows, authentication, and operational support considerations.
• Collaborate with the appropriate Technology Architects and domain specialists when customer requirements cross product or organizational boundaries.
• Help account teams form a coherent API and automation strategy across multiple Lumen products rather than treating each product integration as an isolated activity.
• Lead or participate in customer workshops, architecture discussions, technical demonstrations, integration reviews, troubleshooting sessions, and onboarding calls.
• Serve as an escalation and consultation resource for Technical Sellers who need specialized API knowledge for complex or multi‑product opportunities.
• Create and maintain practical API enablement resources, including design guides, reference architectures, integration patterns, quick‑reference materials, example workflows, and FAQs.
• Partner with Product Management, API Platforms, development teams, and documentation owners to improve the usability, consistency, technical accuracy, and discoverability of API resources.
• Develop and deliver engaging API education for Technical Sellers and other internal stakeholders through live sessions, recorded demonstrations, short‑form instructional videos, technical discussions, office hours, and deeper architecture workshops.
• Measurable progress in API adoption, documentation effectiveness, training usefulness, and customer or field experience where the necessary data is available.

Skills

API architecture

Technical pre-sales

Solution architecture

Communication skills

Security concepts

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field

Tools

OAuth 2.0

Job description

Lumen seeks an API Technology Architect to drive API integration designs and enablement across our SWAT Team. You’ll translate business needs into secure, scalable API-driven solutions for enterprise and government clients.

As a customer-facing technical specialist, you’ll lead architecture discussions, guide discovery, and collaborate with product teams to craft reusable patterns and rich enablement assets for Technical Sellers.