Remote API Solutions Analyst II

CSAA; Vermont; Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Remote-friendly

Annual bonus

401(k) match

Job summary

CSAA Insurance Group (CSAA IG) is hiring an API IT Solutions Analyst II for a remote role available across the United States (excluding Hawaii and Alaska). You will deliver enterprise APIs powering sales, service, and claims, while collaborating with BRM, BSA, PMs, and developers to onboard partners and ensure seamless integration.

Responsibilities include documenting requirements, creating SOPs, data analysis, testing support, and maintaining clear technical specs; travel may be required for

Qualifications

• Bachelor's degree or equivalent in a related field.
• 3–5 years of system documentation experience and/or technical writing.
• Ability to translate business requirements into non-functional requirements.
• Solid understanding of development, QA, and integration methodologies.

Responsibilities

• Capture and translate business needs into technical requirements.
• Create and maintain technical documentation and specifications.
• Support testing, validation, and training activities.
• Analyze data to inform project decisions and generate reports.

Skills

System documentation

Technical writing

Non-functional requirements

Development methodologies

Trace transactions

Education

Bachelor's degree in Computer Science, Information Systems or related field

Job description

CSAA Insurance Group (CSAA IG) is hiring an API IT Solutions Analyst II for a remote role available across the United States (excluding Hawaii and Alaska). You will deliver enterprise APIs powering sales, service, and claims, while collaborating with BRM, BSA, PMs, and developers to onboard partners and ensure seamless integration.

Responsibilities include documenting requirements, creating SOPs, data analysis, testing support, and maintaining clear technical specs; travel may be required for